The Unknown Optometry Services: Teleoptometry and Eye Emergencies

The Unknown Optometry Services: Teleoptometry and Eye Emergencies

Portrait of Asian female optometrist sitting at the table and looking at camera while working with medical equipment at hospital

Many people think of Optometrists as their Doctors that prescribe new glasses for vision. That is a big portion of what we do, but most of our training is for medical optometry. As your primary eye care provider, we are able to diagnose, treat, or refer your eye health concerns. There are some exciting new services offered by Optometrists and hopefully you will think of our profession if you have any eye health concerns. 

Eye emergencies can range from red eyes to vision loss. At Nuvue Optometry, these services are fully covered by your BC care card. These concerns can be addressed with an office visit or now they can sometimes be addressed over Teleoptometry. This new service allows you to have access to optometric advice at the touch of your phone. We now have the ability to provide our patients with a phone or video consult that is completely covered by their BC care card. Teleoptometry is useful for triaging vision loss, eye drop refills, red eyes, painful eyes, dry eyes, and itchy eyes. This service is not helpful for glasses or contact lens prescriptions. Our patients now have access to our Doctors when they are out of town, in quarantine, or they’re in need of a convenient appointment. 

Eye emergencies often don’t get enough publicity. I will go over some fairly common symptoms that warrant an emergent consult with your optometrist. Blacking out of vision for a few seconds to hours, flashes and floaters, a curtain over your vision, a red painful eye, significant yellow discharge, a painful eye with crustiness of skin, double vision, an enlarged pupil, or pain on eye movements should all be seen on an emergency basis. If you have any of these symptoms please advocate for yourself and book an appointment that same day. 

Some parting thoughts from our team at Nuvue Optometry. We love Kelowna, we’re here for everyone, and we are proud to be a member of this community. We hope everyone stays healthy and safe.

Dr Devin W Almond, BSc, OD
Nuvue Optometry
(250) 801-8654

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On May 4th Nuvue Optometry will begin to re-open and provide essential eye care services. We will be providing a limited number of comprehensive examinations for patients who need a prescription and for eye health concerns (macular degeneration, cataract, glaucoma, etc.). Your safety is of the upmost importance and we are completely changing how we deliver optometric care to minimize physical contact.

The following procedures will be effect.

Routine examinations could still be postponded at this time. We request that if any patient feels ill, they should stay home. Initially, the office will be open Monday through Thursday from 10am to 3pm.

Drs. Brad & Devin Almond and the caring staff of Nuvue Optometry

We understand this may be a burden for you, however the health and safety of everyone is paramount to move forward.

Thank you for supporting our local business during this difficult time. Local businesses in Kelowna need you now more than ever. Thank you for being patient, and for continuing to choose Nuvue Optometry for your eye care.

Drs Brad and Devin Almond and the caring staff of Nuvue Optometry

Office re-opening May 4